questions about shipping?

Delivery is free in Switzerland and Liechtenstein. It is free from CHF 250 outside Switzerland.

For more information: rates and delivery times

No, all customs and VAT costs for the destination country are already included at the time of ordering.

It is possible to pay by Paypal, VISA, Mastercard, American Express and Apple Pay.

Shipments are made during the week of the order.

They are distributed as follows:

  • Switzerland and Liechtenstein: the next working day after dispatch
  • Other countries: in the morning, the next working day in most major urban centres. 2 or 3 days in other areas.

All orders placed after Thursday noon are shipped the following Monday.

For more information: rates and delivery times

ORFÈVE guarantees the total confidentiality of banking information, secured by the SSL protocol, which automatically checks the validity of access rights during payment by credit card and encrypts all exchanges to guarantee confidentiality.

For more information: general terms of sale

After your payment, you will receive an e-mail summarising the essential information of your order and the related invoice.

You will receive a second e-mail informing you that your order has been shipped.

This email contains the tracking number of the service provider for all orders outside Switzerland and for all orders of more than four tablets in Switzerland.

The invoice for the order placed will be sent to you in the confirmation e-mail. It is also available in the “My Account” section.


Route de la Maison-Carrée 32
1242 Satigny – Suisse