TERMS OF USE
The website www.orfeve.com (hereinafter “Website”) is edited and published by ORFÈVE. Please refer to our Legal Notice for more information about our company.
1. USE AND ACCESS
Access to and use of our Website is governed by all applicable laws and the following terms:
Please read all of these terms carefully before using our Website.
By using and browsing our Website, you signify your consent and agreement to all of these terms. If you do not agree to these terms, you are not permitted to continue using the Website.
When you order our products and services by email or through our Website, you must also review and agree to the applicable Terms and Conditions of Sale, which will govern the terms and conditions of all orders for products and services.
2. INTELLECTUAL PROPERTY RIGHTS
ORFÈVE is the owner of this Website and the only one entitled to use and exploit the intellectual property rights attached to it, in particular trademarks, designs, copyrights and any other intellectual property rights.
The use of all or part of this Website, in particular by downloading, reproduction, transmission or representation, without our express, written and prior authorisation is strictly prohibited.
3. YOUR ACCOUNT
To use certain features of our Website, you will need to register for an account. The registration will be validated by ORFÈVE and a confirmation of the registration will be sent to you.
You will be responsible for maintaining the confidentiality of your account registration information and all activities (including commercial transactions) that occur through your account. You may not transfer or sell access to your account.
By submitting your information as part of the registration process, you will have the opportunity to give your consent (opt-in by default) to receive all email communications, including administration and marketing.
You can view and change your consent at any time from your account on the Website, but you always have the option to unsubscribe via a link in the footer of all non-transactional emails sent by ORFÈVE. You can also send us an email to .
Some communications (e.g., important account information, invoices, etc.) are considered transactional and are necessary for all customers.
4. COMMENTS AND REQUESTS
We collect your feedback on our products and services through our Website and on social networks (Instagram, Facebook).
Your comments should be honest and constructive. In addition, we reserve the right to edit your comments (length, spelling, etc.) and to reuse and display them in our marketing or communication tools.
5. PERSONAL DATA PROTECTION AND COOKIES
To find out more about our data protection policy please visit the following pages: privacy policy et Cookies policy.
6. EXCLUSION OF LIABILITY
We strive to ensure that the information on our Website is always accurate and up-to-date. ORFÈVE does not warrant the accuracy, timeliness, completeness, reliability or availability of the Website or the information or results obtained from the use of the Website, or that the Website is free of viruses or errors.
Subject to mandatory legal provisions, in no event shall ORFÈVE, its employees or agents be liable for any direct or indirect damages, costs, losses, claims or expenses whatsoever arising out of or in connection with the use of this Website, including for negligence.
7. LINKS
Our Website may contain links to other websites operated by third parties and provided by ORFÈVE for information purposes. ORFÈVE does not undertake a comprehensive review of these websites and disclaims any express or implied warranty as to the accuracy, validity, suitability, legality or any other characteristic of the materials or information on these websites. If you decide to access these websites, you do so at your own risk and you are encouraged to review the terms and policies of these websites.
8. TERMINATION AND SUSPENSION
You acknowledge and agree that, in our sole discretion, we may, without notice to you, suspend or terminate your use of, or access to, the Website, your account and the services offered on the Website, and remove any related content for any reason, including if we reasonably believe that you have violated the terms of our Website. You also agree that ORFÈVE shall not be liable to you or any third party as a result of any such suspension or termination.
9. PARTIAL NULLITY
Any provision of these terms of use which is wholly or partly in conflict with mandatory Swiss law shall be severable and any invalidity, in whole or in part, of such a clause shall not affect the validity of the remainder of the clause in question or of the other clauses of these terms.
10. APPLICABLE LAW AND JURISDICTION
These Terms of Use are presented on the Website in French and English. In the event of a discrepancy between the French and English versions, the French version shall prevail.
These Terms of Use are governed by Swiss law, without regard to conflict of laws principles.
In the event of a dispute regarding the interpretation, performance or termination of these Terms of Use, we encourage you to contact us first to attempt to resolve the dispute amicably.
ORFÈVE also informs the Customer that there are alternative dispute resolution methods such as mediation. Customers based in the EU can in particular turn to the European Commission’s out-of-court dispute settlement platform available athttp://ec.europa.eu/consumers/odr/.
In the absence of an amicable settlement of the dispute, you agree with us to bring the dispute before the Courts of the Canton of Geneva (SWITZERLAND), subject to an appeal to the Federal Court.
The terms of this article do not deprive consumers of their right to take legal action, or of their right of defence in the event of legal action, in their country of residence or domicile, or of their right to consumer protection measures as defined by the law applicable in their country of residence.
11. CHANGES
ORFÈVE reserves the right to make changes, revisions, corrections and/or improvements to the content of the Website, including all terms and conditions governing the Website, at any time without notice, but takes no responsibility for them.
You agree to any revisions to the Terms and we encourage you to periodically visit this page and related pages to review the Terms that apply to your use of the Website and our services.
12. CONTACT
If you have any questions about these Terms of Use, please contact us:
– Phone : +41 22 830 23 23
– E-mail :
Last update : August 2019